Mental/Behavioral Health Coach Job at North South Consulting Group, Elizabethtown, KY

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  • North South Consulting Group
  • Elizabethtown, KY

Job Description

North South Consulting Group is seeking a Call Center Coach to provide non-clinical, supportive coaching to transitioning service members and veterans navigating mental health and TBI care systems. This role serves as a critical bridge to care.

Key Responsibilities:
  • Conduct coaching sessions via phone, video, or secure messaging.
  • Guide individuals through the process of finding and initiating care.
  • Use motivational interviewing to support treatment engagement.
  • Document all coaching contacts and maintain secure records.
  • Collaborate with providers and VA liaisons for warm handovers.
Required Qualifications:
  • Master’s degree in a mental health-related field (e.g., social work, psychology).
  • Current licensure as an independent mental health provider.
  • Minimum of 3 years’ clinical experience in behavioral health (preferred).
  • Demonstrated experience in triage, crisis counseling, or care management.
  • US Citizen
Desired Qualifications:
  • Experience working with service members or veterans.
  • Familiarity with DoD and VA behavioral health systems.
  • Training in trauma-informed care and military cultural competency.
This role is contingent on contract award

 

Job Tags

Full time, Contract work,

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